Privacy Policy

Introduction

Welcome to Zada Liveaboard ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

By using our website (https://zada.co.id) or our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information you provide directly to us, such as your name, email address, phone number, and travel preferences when you submit an enquiry, make a booking, or contact us via WhatsApp or our contact form.

We may also collect usage data automatically when you visit our website, including your IP address, browser type, pages visited, and time spent on those pages, through analytics tools such as Google Analytics.

How We Use Your Information

We use your information to process and manage your bookings, respond to enquiries, send relevant communications about your trip, and improve our website and services.

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except where required by law or necessary to fulfil your booking (e.g., sharing details with our crew or partner operators).

Cookies

Our website uses cookies to enhance your experience. Cookies are small data files stored on your device that help us understand how you use our site. You can choose to disable cookies through your browser settings, though some features of our website may not function correctly as a result.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Booking records may be kept for up to five years for accounting and legal compliance purposes.

Your Rights

You have the right to access, correct, or delete the personal information we hold about you. You may also object to certain processing activities or request that we restrict how we use your data.

To exercise any of these rights, please contact us via WhatsApp at +62 8212 991 2018 or through our contact page.

Third-Party Links

Our website may contain links to third-party websites such as Instagram or Google Drive. We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us via WhatsApp at +62 8212 991 2018 or visit our contact page at https://zada.co.id/contact/.