One Day Trip

PRICE / RATE

The price/rate applies according to the date / year issued, can change at any time without prior notice. The price changes will be adjusted to the fuel costs, exchange rates, taxes, government regulations, and other costs beyond the control of Zada Liveaboard.

BOOKING PROCEDURES

Booking, reservation or ask our representative from guest should be sent by email to hello@zadaliveaboard.com or phone +628 212 991 2018 or through our website at www.zadaliveaboard.com or www.zada.co.id. Cut Off Date for tentative booking will be made 7-30 days after we receive the reservation.

A deposit of 50% no later than 7 days after the date the reservation is made. Payments can be made by transfer to our bank account in Indonesia or credit card with an additional charge. Account numbers will be provided in the corresponding invoice. Zada Liveaboard will not be responsible for any bank costs related to the transfer made by the clients for the vessel deposit or balance payment. Zada Liveaboard will automatically offer the berths to other guests if this booking fee is not received within the stated period of time.

PAYMENT OF THE BALANCE

Payment of the balance must be made 90 days prior to the departure date. If full payment of the balance is not received by this date, Zada Liveaboard can cancel the booking and enforce the cancellation policy as set out in the Cancellation Policy below.

SHORT NOTICE BOOKINGS

Full payment must be made at the time of booking if the reservation is made less than 90 days prior to departure.

CANCELLATION FEE POLICY INDIVIDUAL BOOKING & CHARTER

• More than 150 days, 10% of the vessel price cancellation fees applies.
• 149 to 60 days prior to departure, 50% of cancellation fee applies.
• 59 days or less prior to departure 100% of the vessel price.

LIABILITY RELEASE FORMS

Before the trip you will be required to sign a liability waiver release before departure. If taking courses a medical questionnaire is also standard, please bring any medical conditions to the attention of the crew / scuba instructor / trip leader and produce a doctor's medical clearance for leisure sailing / diving upon arrival.

FORCE MAJEURE AND UNPREDICTABLE ACTS OF MAN

Zada Liveaboard reserves the right to cancel a trip for reasons of Force Majeure (i.e. natural disasters, government, epidemics etc.) or unavoidable acts of man (i.e. war, riots, strikes etc.). In the event of this happening, Zada Liveaboard will advise you at the earliest possible date.

TRIP CANCELLATION BY ZADA LIVEABOARD FOR OTHER REASONS

Zada Liveaboard reserves the right to cancel/reschedule a trip for other operational reasons and will inform the customer at the earliest possible. We shall arrange replacement available vessel as an alternative solutions without accepted any refund scheme options.

COMPLAINTS

Shortcomings in our services during the vessel are to be reported immediately to our tour leader / trip leader on board. Cruise director will try to find an appropriate solution. Complaints after sailing can not accepted by Zada Liveaboard Group.